Car Rental New Zealand
Lucas MCLEAN
Yes Rentals was easy to deal with from start to finish. The Auckland Airport staff were friendly and helpful, and the shuttle pick-up was straightforward. The car was clean, drove well, and the price was good compared with other companies. Overall a really smooth rental experience and I’d definitely use them again.
Isham Kalideen
Great service
Emma Wallbanks
Highly recommend for value and service
Arya
Free shuttle provided to pick up car, fast service, friendly staff, easy process.
Marsha Stone Pohatu
Always a pleasure using YES Rentals, customer service satisfaction 💯, prices a very competitive 😀
Graham Rope
Really good service ,highly recommendc
Te Whuru Waikai
The best in the business 👍🏽
Gary Zeng
Really happy with the service. The staff were friendly, the car was clean, and the whole pick-up process was quick and easy.
Guillaume Lenoir
Good cars, not expensive, easy to deal with !
Amil Younadim
Highly recommend this place very clean cars
Jamal Chehaze
Everything was fine! All good :)
Carol Kohl
I find Yes Car Rentals great to deal with. I like dealing directly with the rental company and find them very helpful. Cars are clean and go well. Their prices are competitive. I travel to Auckland a bit and always use Yes Rentals.
John 007
Really good service. The whole process was made really easy. Excellent.
X P
Good car, friendly service!
Ian Horne
Great value rentals and customer service is all you could ask for. 3rd time I have used them and will not hesitate to use again.
Michele Kiel
Great service and a great little car for the price 👍
Tomohiro Akutsu
Really good service. I really enjoyed it thank you.
Zhi Yong Lim
Lovely service Chi. Highly recommended!
Julien
Top !
Anshul Thachil
Best rates in town! Zero hassle! Easy online check-in which means no wasting time at the pickup point. Drop off was nice and smooth as well. Was really sceptical because of the reviews on google, however, they do not try to scam you or anything like the negative comments say.
Why Choose YES RENTALS?
Great Prices | Friendly Service | Quality Cars
Roadside Assistance
Help when you
need it, 24/7
Free Canceillation
Plans change
We get it
AFFORDABLE PRICE
Great value without
compromising quotity
Eco-Fridenly &Fuel Eflclent
Drive green, travel clean
Unlimited Kilometers
Expiore more with
no extra limits
TRUSTED BY THOUSANDS
Top-roted servce
across New Zealand
Pickup Information
Ensure you already know how to pick-up and drop-off the vehicle before your trip.
Safe Driving in NZ
Make sure you're ready to drive on New Zealand roads with our safety tips.
Common Car Rental Questions
Quick answers before you hit the road.
About deposit
-The deposit is 10% of the total amount. You could pay the rest of the amount when you pick up the car at the counter.
-The deposit is eligible for a refund only if you reach out to us to cancel the booking before your scheduled pick-up date and time.
-The security bond will amount to $250 NZD temporarily held on your credit card (applicable if you opt out of our Zero Risk Insurance) and will be automatically released within 3-5 business days following the car's return.
About Bond
-The security bond will amount to $250 NZD temporarily held on your credit card (applicable if you opt out of our Zero Risk Insurance) and will be automatically released within 3-5 business days following the car's return.
-At times, in cases involving debit card users or card-related issues, we may require manual bond release. In such situations, please send an email to info@yesrentals.co.nz with your reservation number and request a manual operation.
Accident Happened
If you are involved in a third-party accident, here are the key steps you should take:
1.Ensure safety: Move to a safe location if possible, away from traffic or any potential danger.
2.Contact emergency services: If there are injuries or significant property damage, call the police and/or an ambulance immediately.
3.Exchange information: Exchange contact, insurance, and vehicle details with the other party involved. Get their name, phone number, license plate number, and insurance information.
4.Gather evidence: Take photos of the accident scene, including the vehicles involved, damage, and any relevant road conditions. Note down any witness information.
5.Report the incident: Call Yes Rentals Accident Team (+64 3 420 2878 and Press 3) Notify about the accident as soon as possible. Provide them with accurate details.
6.Seek medical attention: Even if you don't feel injured, it's advisable to get a medical evaluation to rule out any hidden injuries or to document existing ones.
7.Send accident details to Claim Team: Please send the following details to info@yesrentals.co.nz for the insurance claim:
7.1The photos of the third-party vehicle plate number, and driver's license (At least 4 images)
7.2The photos of third-party driver's license
7.3The photos of the third-party accident damage and the damage to the car you drive
7.4The third-party contact number and insurance company name
Remember, these steps serve as general guidance, and the specific actions you take may vary depending on your location and the circumstances of the accident.
Amend My Reservation
You may make changes to your booking up to 24 hours prior to the pickup date and time. To request modifications, please send an email to info@yesrentals.co.nz. Or call us 0064 3 420 2878 (Customer Services Team, Press 2). We will promptly respond with information on availability and any applicable rate adjustments.
Show Your Credit Card When Picking Up
Please present a Visa or MasterCard credit card when picking up the vehicle, and the card must bear the same name as the primary driver of the booking.
Together, we're making a positive impaction our environment,our communities, and your journey.
Small choices make a big difference.
Thank you for travelling responsibly with Yes.